PRC engagement is critical to the success of keeping clients happy and our projects.
Our client liaison receive dedicated, in-house training in Customer Care to fully ensure that they and the other members of our site teams fully reflect the diversity of the local community. PRC continually provide specialist training and consultations with local authorities, building owners and main contractors to ensure communication has been fully conversed through the associated parties. Our client liaison offices possess a variety of in-house taught language and communication skills, further developing and enhancing our commitment to deliver messages to not only key contacts, but surrounding parties.
An example in delivering effective communicative tools can be drawn from presentations and regular consultations with the educations sector. PRC representative will not only fully liaise with clients on a regular basis but present fun and educational based presentations to the staff and children at the school, making sure all safety aspects and the details of flat roofing are covered. This helps confirm a clear message and how the public can stay safe whilst roofing works are carried out.
PRC are devoted to completely include our clients in assembling clear and accountable judgements, making sure performance is enhanced and suitability is ensured